Protection of Personal Information Act
POPIA (Act 4 of 2013) · Last updated: September 2026
WebMax (Pty) Ltd is the responsible party for personal information processed through this website and our services. We process information lawfully, minimally and securely as required by POPIA.
Information officer
Enquiries, access requests and complaints about personal information: info@webmaxsolution.com · +27 63 091 6423 · Cape Town, South Africa.
What we process and why
When you use our contact, consultation, proposal or career forms we collect name, email, phone, company and the details you type. We use this to reply, book sessions, send related email, and keep records of the enquiry. Lawful bases: your consent (the form tick) and our legitimate interest in running the business.
Operators
Hosting, email and database providers process information only to deliver those services. We do not sell personal information.
Retention and security
We keep enquiry records for as long as needed to complete the request and meet legal duties, then delete or anonymise them. Access is limited and connections to our systems use encryption where required.
Your rights
You may request, at no unreasonable charge:
- Confirmation of whether we hold your personal information
- Access to, or correction of, that information
- Deletion or destruction where we no longer need it
- Objection to processing, or withdrawal of consent, where POPIA allows
Write to info@webmaxsolution.com. We will respond within a reasonable time.
Complaints
If we cannot resolve your concern, you may complain to the Information Regulator (South Africa): inforegulator.org.za · JD House, 27 Stiemens Street, Braamfontein, Johannesburg · POPIAComplaints@inforegulator.org.za.
Related: Privacy Policy · Terms & Conditions